Legal
Shipping Policy
Last updated: 25 August 2026
Where we ship
We currently ship across India to serviceable pincodes via our logistics partners. Orders to non-serviceable locations may be cancelled and refunded as per our Refund Policy.
Processing time
- Orders are typically processed within 1–3 business days after successful payment (excluding Sundays and public holidays).
- During sales or high-demand periods, processing may take longer. We will try to keep you updated if there is a significant delay.
Delivery timelines
- Once shipped, most domestic orders arrive within 3–7 business days, depending on your location and courier partner.
- Remote or restricted areas may take longer. Delivery dates shown at checkout or by the courier are estimates, not guarantees.
Shipping charges
- Shipping charges (if any) are shown at checkout before you pay. Free shipping promotions may apply above a stated order value (as advertised on the site).
- Shipping charges may be non-refundable on returns unless the product was wrong, defective, or incorrectly delivered — see our Exchange, Return & Refund Policy.
Order tracking
After dispatch, tracking details (AWB / courier status) are available in your Orders section when signed in. You may also receive updates via email or SMS from us or the courier.
Failed delivery & address issues
- Please ensure your phone number and address (including pincode) are correct at checkout.
- If delivery fails due to an incorrect address, unreachable phone, or repeated failed attempts, the package may be returned to us. Re-shipping may require additional charges.
Damaged or wrong items in transit
If your package arrives damaged or you receive the wrong item, contact us within 7 days of delivery with your order number and clear photos/videos. We will arrange an exchange or refund as per our Refund Policy.
Contact
Shipping questions? Reach us on the Contact page.